Business Research Associate, Capital Group
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Req # 19002BR, based in NYO.
Position Overview Skills & Exp |
The Business Research Services group works within a global team to provide timely and customized research and reference services to Capital Group associates. The team leverages and searches a broad range of resources and databases, including the Internet and print sources to fulfill requests. The information is organized, summarized and presented in the format desired by the requesting client.
Role Summary: Provide document delivery and research and reference support to Capital Group associates. Utilizes online databases and internet sites to retrieve, package and deliver results. Contribute to larger BRS requests and projects. Maintain familiarity with content and search capabilities of online tools and platforms. Primary responsibilities: •Respond to requests for documents, company information compilations and other research requests from Capital Group associates with information needs •Searches and leverages company, industry and internal databases to deliver requested information •Works within global team to manage requests •Prioritizes requests in order to meet client deadlines •Communicates with requestor to understand needs, deadlines and deliverables •Participate in team meetings, projects and initiativesSkills/qualifications: •Demonstrates effective written and oral communication skills with a diverse group of associates •Demonstrates strong degree of accuracy when performing time sensitive tasks. •Demonstrates effective and professional service orientation and builds appropriate rapport with internal and external contacts. •Demonstrates sounds judgment in resolving matters of moderate complexity. •Demonstrates ability to collaborate and work effectively as a team.Requirements: •Masters of Library Science and 1-2 years of experience ideally within a corporate, legal or academic library •Excellent communication skills •Word, Excel and Adobe skills •Experience with online resources such as Factset, Lexis-Nexis, Factiva, Thomson databases or CapIQ •Strong customer service and team orientation |
