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Thursday, January 31, 2013

F/T - National Knowledge Mgr - Deloitte (NY)

National Knowledge Manager
US Mergers & Acquisitions
Deloitte - NY

Deloitte, one of the nation's leading professional services firms, provides audit, tax, financial advisory services and consulting through nearly 30,000 people in more than 90 U.S. cities. Known as an employer of choice for innovative human resources programs, Deloitte is dedicated to helping its clients and its people excel. "Deloitte" refers to the associated partnerships of Deloitte & Touche USA LLP (Deloitte & Touche LLP and Deloitte Consulting LLP) and affiliated entities. Deloitte is the US member firm of Deloitte Touche Tohmatsu.  For more information, please visit Deloitte's web site at

The National Knowledge Management organization (NKM) is currently seeking a knowledge manager to support the U.S. Mergers & Acquisitions Services, which is an Integrated Market Offering (IMO) consisting of several practices and initiatives and encompassing multiple functions and areas of application.  This Manager (Level 5) position will design and execute a knowledge management plan for U.S. M&A Services and will coordinate and team with NKM and U.S. M&A to develop tools and processes that enable knowledge sharing across the various practices.  Preferred locations are New York City; Washington, DC; Boston; Chicago.
Roles and responsibilities include:  
  • Understand objectives of U.S. M&A Services practices, and develop KM strategies to support those objectives, both near and longer-term.
  • Represent the M&A IMO to the Service Innovation Group and within the NKM IMO team.
  • Facilitate strategic growth, adoption, and success of Deloitte's U.S. M&A Services initiatives, communities, and collaboration through seeding of relevant communities and leveraging of collaborative sharing tools (e.g., team sites, blogs, discussion boards).
  • Coordinate rollout of specialized global M&A qualifications system across U.S. M&A Services.
  • Oversee M&A's internal web presence and work with M&A Internal Communications, Marketing, Learning, and Risk teams to make current content available.  Ensure that all internally-posted content aligns with brand and knowledge guidelines.
  • Acquire and manage a broad array of internal knowledge content; perform knowledge assessment and identify and fill knowledge gaps by soliciting and collecting high value/quality content.
  • Proactively identify and provide solutions to practitioner needs for select information in sales and marketing, client service, research and intelligence, and learning.
  • Act as a source matter specialist in responding to practitioner requests for assistance, either by identifying content or making appropriate connections.  Work closely with M&A-aligned Deloitte Intelligence resources to ensure practitioner research and market intelligence requests are addressed, and when necessary, engage with M&A team to design applied and turn-key solutions.
  • Fine-tune metrics strategy in order to provide ongoing, meaningful input to U.S. M&A Services Leadership and Communications teams as they seek to  promote awareness of available U.S. M&A Services and content
  • Develop and leverage global relationships to improve content sharing and the integration of approaches.  Seek to coordinate activities with Global M&A KM counterparts to benefit and promote U.S. M&A Services content and initiatives.
  • Manage and develop M&A/IMO-aligned India-based Knowledge Analysts
  • 5-8 plus years of prior relevant experience that would ideally include experience in a professional services environment coupled with a background in financial services.  Prior mergers and acquisitions-related experience is required and additional experience in an investment banking. private equity or hedge fund environment is a plus
  • Candidate will have a Bachelor's degree in Business, Management Information Systems, Library Sciences, Journalism and/or Communications
  • Ideal candidate will be an experienced, creative, independent thinker who has excellent research, analytical, collaborative and strategic skills; critical thinking and proactive problem solving abilities, coupled with extremely strong verbal and written communication and relationship-building skills
  • Awareness of and basic familiarity with available third-party research tools relevant to the M&A and Private Equity marketplace is required
  • Candidate will have proven project management experience with ability to manage multiple simultaneous projects, cross-functional stakeholders and remote teams
  • Experience with electronic knowledge, repository management, intranets/portals, collaborative and social media tools, plus computer skills (Microsoft Office); SharePoint experience a plus 
  • Candidate should also be adaptive and flexible as conditions change and have experience working as a change agent to influence others
 Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world’s most well-known and respected companies, including more than 75 percent of the Fortune 100.

At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you’ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients’ will be heard.

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