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Thursday, May 22, 2014

(Contract) Information Specialist, PSE&G (NJ)

Information Specialist, PSE&G – NJ

PSE&G is seeking an Information Specialist for 2 years contract.

Primary responsibilities include work on 54 Technical Manuals & numerous Procedures that cover areas such as Safety, Environmental Guidance, Project Management Procedures, Gas Emergency Procedures, Gas Distribution Standards, Overhead Construction Outside Plant, Underground Construction Outside Plant and Substation Maintenance and Inside Plant Relay Testing.
The Information Specialist assists in managing projects relating to development of documentation including Core Functions, Processes, Procedures or Technical Manuals on a day to day basis integrating the contributions of other team members and management, working closely with document owners, SMEs (Subject Matter Experts) and outside vendors. Their understanding of publishing technology and tools as well as information management is key to delivering content speedily and accurately to end users.
Job Function and Key Duties:
  • Work as an integral team member of the Group having the responsibility to lead the production/trafficking of all production-related requests for assigned documentation to appropriate personnel and/or vendors.
  • Create and manage schedules and workflows for all assigned documentation projects requiring reviewing, revising, developing new content, creating new graphics and/or correcting old versions, creating time-critical bulletins and printing/publishing both hard and soft copy.
  • Work closely with the Technical Documentation Manager, Manual Owners and SMEs (Subject Matter Experts) as well as Technical Writers, other Vendors and Manual teams to assist them in completing their goals of reviewing, revising and developing new content.
  • Expedite and streamline the production of documentation projects through all related departments.
  • Communicate regularly with project stakeholders to ensure that all project obligations are met in a reasonable timeframe.
  • Report in a timely manner on all departmental production status and activity.
  • Recap all project team meetings.
  • Work as an integral team member of the Group to help reach department goals.
  • Work closely with all of our vendors or business partners.
  • Support overall (Operational Excellence Model) strategy and plan.
  • Act as a lead coordinator to drive the updating and development process of all documentation.
  • Interface with Manager Project Manager Technical Documents Manager, Information Specialist and SME’s as required.
  • Organize and facilitate regular meetings with Manual Teams
  • Recap all meetings and events in a timely manner
  • Track status of all manual projects and report on them to Technical Documents Manager.
  • Communicate and collaborate with all manual teams, the Technical Documents Manager and vendors as on a regular basis
  • Identify discrepancies in manuals during the revision and development phases in text and in drawings and information and resolve through appropriate methods and channels
  • Know when to raise flags with the Technical Documents Manager to resolve issues
  • Work closely with outside vendors as business partners for layout and printing requirements
  • Review and proof drawings/graphics and all deliverables from vendors to ensure completeness and accuracy
  • Suggest, develop and help to implement any process improvements for the Group
  • Perform changes, additions and/or revisions as required to text and document pages in FrameMaker and also in Word. Ability to create new documents when required.
  • Help to manage our Technical Manuals & Procedures homepage with the Technical Documents Manager.
  • Work according to prescribed budgets and budget processes for approvals
  • Archive to Technical Manuals Library
  • Train Manual and other documentation Owners and SMEs in various software such as FTP protocols, Sharepoint, working with Word docs, FileNet and PDFs
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