Supervisor, Document Delivery Services (DDS)
Memorial Sloan-Kettering Cancer Center is a world renowned organization dedicated to the progressive control and cure of cancer through programs of patient care, research, and education.As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center (MSKCC) is committed to exceptional patient care, leading-edge research, and superb educational programs. The close collaboration between physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future.
The MSKCC Library seeks a dynamic, energetic, knowledgeable and self-motivated librarian who will provide leadership to the DDS team and contribute to the overall delivery of excellent services to our user community. This role reports to Director of Library Services and is responsible for prioritizing all aspects of Document Delivery Services (DDS); including keeping up-to-date with new applications and processes, spearheading transactional-based content resource sharing between the Four Corners institutions, internal and external interlibrary loan systems and “pay per view” services. This individual will develop, initiate, anticipate growth, and propose operational changes to ensure the delivery of high quality and professional services. Supervisor, DDS is a key operational role bridging collection gaps for content not available at the MSKCC Library.
A Master's Degree in Library Science (MLS/MLIS) is required for this position.
Candidates considered will have 3-5 years work experience in Document Delivery services in a professional or support position. Five years in a supervisory role is highly preferred
Experience using scanning equipment and document delivery software tools like: (Ariel, OCLC, custom DDL software programs, ILLiad, DOCLINE, Acrobat, and other software) is required.
Our ideal candidate also has:
-Experience working in a team setting and high pressure environment to meet tight deadlines.
-Experience dealing with customer service and techniques in handling difficult individuals.
-Experience training individuals and/or volunteers preferred.
-Aptitude for understanding database management, querying in MS Access a plus (as it relates to ILLiad reporting and customization)
-Experience with Camtasia or similar software programs a plus.
Work week: 37.5 hrs
Library Hours of Operation: 8:00am to 7:00pm, Monday - Friday
MSKCC is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
We offer an excellent salary and comprehensive benefits, including tuition reimbursement. Please visit the link below and apply on-line:
