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Friday, August 30, 2013

F/T - Content Specialist, Bloomberg (NY)

Content Specialist-Enterprise Content and Distributions Job, Bloomberg – NY

Bloomberg is looking for a Content Specialist. The Content Specialist serves as the Primary point of contact for the content-related needs of Bloomberg Enterprise customers. As a liaison between the customer, Enterprise Solutions teams and other Bloomberg Teams, the Content Specialist maintains ownership of all client content interaction throughout the pre- and post-sale. Content Specialists assess customer and application content needs, including feature sets, instrument universes and fields based on current and intended uses and resolve those against what is available via Bloomberg Enterprise solutions. 

Key Responsibilities:

Content gathering and Pre-engagement analysis:

-Work with the client to understand their entire content needs
-Identifying the clients BPS user content requirements, identifying any out of policy situations
-Ensuring necessary content and features are available, and working with the client on creative solutions where gaps exist
-Proactively engaging with clients well-known migration scenarios such as SAPI to BPIPE, BPOD to BPIPE etc.
-Managing content related migration issues to resolution
-Identifying and mitigating logistical dependencies that may hinder the client access to content such as exchange or contributor enablements and approvals
-Understanding the clients data distribution requirements and working with the TAM and the rest of the virtual implementation team to recommend a solution
-Developing a deep understanding of the various content delivery mechanisms within ES (DL, SAPI, BPIPE) in order to recommend the most suitable for the clients needs
-Provide Bloomberg Symbology identification for all instruments/fields required by client applications
-Assist the Implementation Specialist with capacity projection/bandwidth analysis
-Understand and document user and application types and relevant content sets
-Understand and document any potential risks or challenges to the project

Manage Application content migration for all Bloombergs Enterprise Products:

-As a core member of the virtual implementation team, work alongside the TAM, Implementation Specialist and Integration Specialist through to client handover and go-live
-Coordinate and interact with Global Data teams and Product Managers to obtain clarification on field definition/behavior and instrument availability
-Liaise with business units (both internal and external to Bloomberg) to coordinate the activities needed to fill any gaps identified during the Pre-engagement
-Ensure the shortest possible time to application go-live (in coordination with Dev Support) while maintaining high standards of work practices
-Ensure the TAM is appraised of all content related risks and milestones

On-going client interaction and adoption:
-Provide training to Client Application Development Teams in regards to Bloomberg Instrument/Field Symbology and product functionality
-Develop and maintain productive working relationships with content-related counterparts at assigned customer accounts
-Assist the TAM in driving adoption of Bloomberg Enterprise Solutions.

To Apply: