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Available Positions

Thursday, May 23, 2013

F/T - Director of Knowledge Management (Herbert Mines) (NY)

About HMA

Herbert Mines Associates was founded in 1978. Today we are the largest retained executive search firm focused exclusively on consumer-driven businesses including retail, consumer products, fashion/apparel, digital/e-commerce, hospitality, foodservice and the private equity firms that invest in these businesses.

Herbert Mines Associates is also distinctive because we remain an independent executive search firm. Most boutiques have been acquired by major firms, but we remain convinced that we can serve clients better - and maintain our culture better - if we continue to chart our own course.

 We are proud that most of our executive search business comes from repeat clients. They value our ability to combine the focus of a boutique with the capabilities of a big firm.

 Herbert Mines Associates uses the Encore database a product of the Cluen Corporation. Our database is robust; we have close to 200,000 records.  

We are committed to a continued migration of building a best-in-class knowledge management department to support the firm’s growth through enhanced speed and quality of execution.




The Director of Knowledge Management will report to Coleen Hollywood, Vice President.

Working with his/her peers including the Senior Research Associate and the Research Administrator, the Director of Knowledge Management will work with the Consultants, Senior Associates and Administration Executives to deliver consistent, high quality research deliverables.


Major Responsibilities


The scope of the Director of Knowledge Management position will include:


Strategic Business Development Support

§  Convert market intelligence including industry trends into customized, client-ready materials addressing all phases of the search process, from pitch through execution and for inclusion on the company website.

§  Generate relevant insights about our placements, their impact in role and their success.

§  Support Business Development initiatives with proprietary evidence and insights.

§  Develop a content rich capability to enable HMA to be positioned as talent experts.


Proactive/Reactive ID

§  Develop and document strategic candidate pools and target lists.

§  Provide organizational mapping.

§  Provide cold ID and or manage outsourced ID work.

Database Integrity

§  Supervision and maintenance of database integrity. Create an appropriate action plan to update the database to ensure the relevancy of information.

§  Proactively populate the database with “best in class talent” by identifying gaps and developing a program for enabling the Associates to conduct proactive interviews.

§  Proactive mapping of academy companies and next generation talent.

§  Manage the migration of data (including resumes, assessments and references) for all candidates and prospects for past five years into Encore.

§  Proactive mapping of interesting candidate pools (example Women in leadership roles, Turnaround CEO’s, Next gen Merchants).



§  Generate monthly reports tracking relevant industry updates and announcements.

§  Maintain an ongoing list of the firm’s body of work and updated search lists.

§  Develop a list of performance metrics relative to our placements.

§  Assist with Website maintenance and updates.

§  Manage information service provider relationships.

key competencies

The ideal candidate will:

·       Think strategically, act tactically: Think conceptually and strategically, while maintaining a results-driven approach.

·       possess collaborative leadership skills: Have demonstrated ability successfully leading teams and developing people.  A passion for setting a high bar and inspiring others to reach goals.

·       have a passion for building a knowledge management capability: Have a proven track record of providing relevant and timely market research and business intelligence, preferably in a professional services environment.  Effectively gather, organize and synthesize data from multiple sources.

·       be results oriented: Have a proven ability to partner with team members to expedite the creation of business development marketing materials and high quality candidate slates for faster completion of searches.




·       Demonstrate strong leadership and organizational skills; be a key contributor to creating a culture of accountability.

·       Be a team player that thrives in a collaborative working environment.

·       Have unquestionable integrity, outstanding professional behavior and an unwavering commitment to quality.

To apply, please email resume and cover letter to Meg Staunton of HMA at