Knowledge Manager; Frog – NY
What is it like to work at frog? The diversity of people and projects varies tremendously. We are both thinkers and doers. Collaboration is ingrained in our culture as well as our method. We come from a multitude of backgrounds and our expertise bridges disciplines and spans industries, including automotive, medical, consumer, retail, software, technology, finance, and many others. Our extraordinary collection of talent—analytical and artistic, conservative and unconventional, technical and whimsical—makes working at frog a truly unique experience. With such diversity in our ranks, we are able to orchestrate and customize each client engagement to ensure a positive balance between emotional experiences for consumers and economic benefits for clients.
What does it mean to work at Frog? It means working alongside the best talent in the world, including at least a few that are smarter than you. It means facing new challenges and often being asked to work outside your comfort zone. We take on the complex challenges, the big asks, and the ‘never been done befores’ of the world. We love what we make!
Knowledge Manager Position:
In this position, you play a critical role in capturing knowledge within frog and sharing it in a systematic way with our creative, strategy, technology, business development and executive teams. You will work closely with all organizations to gather and catalog creative assets, press materials, case studies, client proposals, presentations and method samples. You will also manage the company’s widely used Asset Library and collaborate closely with creative and IT to evolve the platform’s user experience.
This position can be based in New York, San Francisco, Seattle or Austin.
The Contribution:
- Work with IT to create and manage asset directories on our intranet
- Support Creative Development curriculum by gathering and organizing materials related to marketing, client and internal programs
- Recognize key areas of the company intranet to support new materials
- Track user permissions to access and share sensitive materials
- Maintain a rolling version of historical frog materials and portfolio
Success in this role means success in delivering results through team work and a relentless focus on what’s best for frog. Success means continually holding oneself to the highest of professional and ethical standards and demanding the same of co-workers. Success is walking into frog every work day with an unwavering belief that you can and do influence affairs for the better and that in turn you will stand to reap the rewards both financially and professionally that your contribution merits.
You Are:
Someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies, and where a job title is not considered the final definition of who you are, but the starting point. You bring to the organization the following competencies;
- 2-3 years experience in a library science, technical or program coordinator role
- Experience building, managing and organizing organizational systems and databases
- Supreme efficiency and eye for detail
- Excellent communication skills
- Social evangelism or similar experience within a creative organization
