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Available Positions

Saturday, September 21, 2013

F/T - Sr. Knowledge Specialist, ARF (NY)

Senior Knowledge Expert (Librarian), Advertising Research Foundation – NY

The Advertising Research Foundation (ARF) is advertising for the position of Senior Knowledge Specialist. Incumbents will  work with the Knowledge Solutions Manager to provide support to ARF members, assisting & coaching in use of self-service tools, providing direction and referral, taking on appropriate questions. Service is proactive and analysis focused. There are 2 openings available.


  • Answer ARF member research requests and assist in internal knowledge requests.
  • Manage the research requests queue – delegate appropriate requests to Knowledge Specialists and intern(s) and make sure that the requests are handled on time.
  • Manage/curate the “5 Cups of Morning Coffee” page on the ARF website – write and upload content weekly.
  • Assist membership and ARF staff use the Knowledge Center tools and resources.
  • Assist in writing Knowledge@Hands (i.e. 2-4 page overviews synthesizing research findings on key industry topics) and Knowledge Packs (i.e. more in-depth reports on industry topics and verticals).
  • Maintain data files, historical archives & inventory of ARF publications.
  • Keep book and periodical collections in order; accessing and shelving as necessary.
  • Execute book orders and other requests for Knowledge Center purchases.
  • Oversee Knowledge Center interns.

  • Excellent Academic Credentials; MLS from an ALA-accredited institution
  • Experience and proficiency in database (e.g. Nexis, EBSCO, WARC, Red Books) and online research a must!
  • Min 2-3 years of relevant experience.
  • Proven track record of building and leveraging good working relationships
  • Excellent Interpersonal and customer service skills
  • Excellent written and oral communications skills
  • A team player and enjoys a fast-paced work environment
  • Excellent Computer Skills – Microsoft Office, Internet Proficiency
  • Familiarity with the advertising and research industries, preferred

Additional Salary Information: Applicable to Experience – please confirm current salary and expectations in your application