Library Relations
Associate – Shared Shelf
ARTstor - New York, NY
ARTstor, a technology-based nonprofit in the
arts and humanities, seeks a Library Relations Associate.
ARTstor is a rapid-paced, innovative
organization that utilizes technology to meet the needs of educational and
cultural institutions worldwide. Within this broad mission, ARTstor makes
available the ARTstor Digital Library, with more than 1.6 million images in the
arts and humanities for use in teaching and research. ARTstor also offers
Shared Shelf, a cloud-based (SaaS), hosted media management platform with
related tools and services to help educational and cultural institutions
create, manage and share their media collections online.
Job
Description:
The Library Relations Associate will share
responsibility for expanding Shared Shelf participation within the academia
community. The ARTstor community of potential participants consists of
nonprofits in the United States and other countries. This position will require
some travel (approx. 40%), and will demand a self-motivated, flexible,
organized team player who thrives in an environment of constant change. The
Library Relations Associate will report directly to the Associate Director for
Library Relations.
Duties and Responsibilities:
·
Taking
direction from the Associate Director, works to meet and exceed participation
and revenue goals on an annual basis;
·
Communicating
Shared Shelf’s mission, messages, and participation fee rationale to potential
participants;
·
Identifying
and following through with new participation opportunities in the academic community;
·
Facilitating
participation in Shared Shelf at the institutional level by demonstrating
ARTstor and Shared Shelf, the various services and tools, and providing
librarians and faculty members with useful information and strategies for
promoting Shared Shelf as a campus-wide resource and platform;
·
Shepherding
potential participants through the sales pipeline, including:
- Responding, via email, telephone
and sales visits, to participation inquiries
- Tracking contact information
and "pipeline" status in our customer relationship management
software
- Negotiating basic terms of
License Agreements
- Working with other units to
establish institutional access to Shared Shelf
- Giving remote demonstrations
of Shared Shelf via GoToMeeting or other live conference software
- Setting up and managing trial
access for interested institutions
- Billing and invoicing
· Representing ARTstor at conferences
and other events deemed appropriate for this community;
· Working closely with the Associate Director
and other Library Relations team members on research projects, including market
research;
· Assisting with updating and
maintaining the customer relationship management tool;
· Contributing to internal reports;
· Participating in all Library
Relations and ARTstor staff meetings;
· Keeping up-to-date on various
ARTstor initiatives and Shared Shelf developments and being able to communicate
these initiatives to potential participants;
· Additional special projects as
assigned by the Associate Director and other senior staff members.
Requirements:
·
3-4
years of experience working with the library community, in an academic library,
or web/software development fields.
·
Strong
technology skills, including familiarity with workflow solutions, metadata
structures, trends and web development as well as project management
experience.
·
Excellent communication skills in a variety of
settings.
·
Attention
to detail and accuracy.
·
Ability
to work well as a team member.
·
Exceptional
organizational skills.
·
Ability
to perform independently, be self-motivated, adapt to constant change and able
to juggle multiple tasks with a positive attitude.
·
Strong
commitment and interest in the use of images in an educational setting.
·
Bachelor’s
Degree.
Desirable:
- Familiarity with Shared Shelf
and/or the ARTstor Digital Library.
- Art, art history, architectural,
library, or sales background.
- Business development, account
management, marketing, and/or academic library experience.
- Working knowledge of media management
software and database technology.
- Experience with customer
relationship management software (Talisma, Sales Force or other).
ARTstor is an equal opportunity employer. ARTstor offers a competitive salary
and excellent benefits. Please submit a cover letter with salary requirements
along with a resume to: careers@artstor.org