Job Title: Software Implementation Specialist Incumbent:
Reports To: VP, Sales Location: Wilton, CT
Department: Sales
We are looking for a software implementation specialist for our content manager software with a strong aptitude for business and solid project management and communication skills. The software implementation specialist will manage all aspects of the implementation process for our industry-leading software solutions, while working closely with Fortune 500 organizations from around the globe.
•Manage the software implementation cycle from contract signing through production
•Document customer requirements in support of solution design and configuration
•Collaborate with clients to facilitate the set up process
•Train clients on product functions and features
•Lead user acceptance testing to ensure a successful rollout and handoff to account management
•Provide ongoing system support
•Lead demo presentations for prospective clients
BASIC KNOWLEDGE REQUIREMENTS /QUALIFICATIONS
•Bachelor's degree with strong academic performance
•Excellent written and verbal communication skills, including group presentations
•Strong project management and analytical skills
•Ability to anticipate and solve problems and consistently meet project goals
•Ability to interact with all levels of an organization
•Ability and desire to work independently
Respondents should reply to careers@infotrieve.com and mention they saw the posting on the SLA-NYC job board.
Lynn Schlesinger
Vice President, Marketing & Communications
Infotrieve, Inc.
PO Box 7102 ∙ 20 Westport Rd., Suite 105
∙ Wilton, CT 06897
www.infotrieve.com
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