Director of Administrative Solutions
The
Gottesman Libraries at Teachers College offer an expanding array of
traditional and innovative services to the college community of
educators. The library is committed to creating a high performance
culture to provide world-class services to students, faculty, and staff.
Administrative Services are a key component in this effort.
The
Director of Administrative Solutions for the Gottesman Libraries
provides innovative leadership and strategic direction for essential
services to the directors and staff of the library in the areas of
budget and financial management, facilities operations and building
safety, and human resources and talent development.
The
Director of Administrative Solutions works with the senior leadership
of the library to ensure effective coordination and operational
effectiveness for library administrative services. As a member of the
library's senior leadership team, the Director of Administrative
Services collaborates with other library leaders on long-range strategic
planning, program development, policy formulation, resource allocation,
and outcomes assessment.
The
Director of Administrative Solutions will be expected to maintain
business systems and processes and provide leadership in the
introduction of new systems and technologies to enhance efficiency and
improve overall operations.
Responsibilities for this position include:
-
Serve as the senior administrative officer for other offices of the
college. Develop systems to provide real time information on the status
of business with other offices of the college. Develop systems to
monitor and document the performance of other offices providing services
to the library. Work with other offices of the college to develop
service standards and service level agreements. Prepare the annual
evaluation report on the performance of other college units providing
services to the library. Develop other strategies to hold internal
service providers accountable.
-
Serve as the senior administrative officer of the library for external
vendors, suppliers, and outsourcing firms. Conduct research on major
external vendors in areas relevant to library operations. Maintain files
on vendor services and performance profiles. Draw up and execute vendor
contracts and agreements. Develop systems to provide real time
monitoring of vendor performance. Conduct cost-benefit analyses for
externally provided services. Develop alternative scenarios for
configurations of library services.
-
Direct the talent development and recruitment activities of the
library. Work with the library senior leadership team to identify
emerging needs and skills gaps in the current library work force. Work
with search firms and placement offices to identify candidates for
library positions. Conduct research on national standards and trends in
compensation. Maintain and process human resources records.
-
Direct administrative and budget support for the library management
team. Provide real time status reports on library expenditures for each
unit of the library. Develop and document administrative systems and
services provided to each unit of the library. Identify new systems and
applications to enhance administrative services to library units.
Prepare the sections of the library five-year strategic plan covering
resources and expenditures.
-
Direct administrative support for all units of the library. Conduct
assessments of the needs for administrative services and develop a
program of services to address those needs. Develop systems and
documentation to facilitate the delivery of administrative services to
all library staff. Provide metrics on the delivery of services to all
library units. Investigate new service systems and applications to
advance the delivery of administrative services. Provide an annual
assessment of library administrative services.
Minimum Qualifications
•
At least five years of progressively responsible management experience
in higher education or another complex institutional environment
• Demonstrated accomplishments in administration, budget and finance, and/or human resources
• Demonstrated accomplishments in the introduction of new administrative technologies and systems
• Demonstrated problem solving skills
• Outstanding communication and collaboration skills
• Demonstrated accomplishments in administration, budget and finance, and/or human resources
• Demonstrated accomplishments in the introduction of new administrative technologies and systems
• Demonstrated problem solving skills
• Outstanding communication and collaboration skills
Preferred Qualifications
•
Experience identifying new technologies to enhance operational
efficiency and implementing them to achieve improved performance
• Recent experience and knowledge of issues and trends in administrative services in academic libraries
• An academic or professional background in information science, library science, education, or related disciplines
• Ability to articulate an interest in the education sector and a vision for new technologies and materials to advance learning
• Recent experience and knowledge of issues and trends in administrative services in academic libraries
• An academic or professional background in information science, library science, education, or related disciplines
• Ability to articulate an interest in the education sector and a vision for new technologies and materials to advance learning
Interested applicants should send their salary history and requirements along with their cover letter and resume to edlabjobs@tc.columbia.edu.
