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Available Positions

Monday, February 25, 2013

F/T - Mgr Bus Info Svcs - Williams Lea (NY)

Manager of Business Information Services
Williams Lea
New York,NY

The Business Information Services Research Manager is a member of the on-site Williams Lea team delivering exceptional customer service at our client location - a global Investment Bank. This Manager will oversee a team of senior researchers supporting all divisions, with an emphasis on investment banking.

Job Responsibilities :
  • Manage the operations of a client site location providing research services including responsibility for the full spectrum of employee management, development and training.
  • Ensure team completes complex and highly varied research including both quantitative and qualitative requests.
  • Manages a consistently high volume of research requests by rapidly determining the complexity level of each project and delegating to team members as appropriate, coordinating and managing workflow.
  • Build strong client relationships across various levels of the client organization.
  • Act as a subject matter expert an all matters pertaining to the research department.
  • Provide leadership in a customer service intensive environment.
  • Manage team compensation, promotional increases and merit increases strategically, balancing employee rewards and department profitability.
  • Understand team financial targets, analyzing financial trends, identifying shortfalls, and create action plans to recover revenue or cut expenses as needed.
  • Ensure timely completion of necessary administrative duties such as payroll procedures, invoicing and accounting procedures and all client and Williams Lea required monthly management reports.

Job Requirements :

  • Bachelors degree required, Masters in Library and Information Science or Business / Finance / MBA desirable.
  • Seven+ years experience managing a team of researchers in an investment banking setting. Broad knowledge of standard secondary research sources, financial data services and corporate documents.
  • Experience in managing employees, workforce planning, conducting performance reviews, and conflict resolution.
  • Proven ability to manage a budget.
  • Understanding of global investment banking and capital markets. Familiarity with broader financial institutions and practices.
  • Ability to apply source knowledge to research projects across the full spectrum of company/industry/market/macro research that produces complete, cost effective results.
  • Communication skills required to confidently deliver and explain research findings to clients -- both verbally and through written summaries and analyses.
  • Judgment required to resolve service problems using broad professional knowledge.
  • Real-time organizational skills required.
  • Ability to manage client expectations via email and verbal communication.
  • Judgment required to resolve service problems; alerts management to service problems or opportunities.
  • Financial Database skills: advanced to expert in using general information sources such as Thomson SDC, Dealogic, Bloomberg, Capital IQ (including Excel add-in), Factset (including Excel add-in), OneSource, Alacra, Factiva, Lexis-Nexis,, ThomsonReuters LPC, Dun & Bradstreet, Autex, Global Insight, Business Monitor, S&P, Moodys, Fitch, VentureSource, etc., as well as many other industry-specific sources including IDC, Gartner, Forrester, eMarketer, Frost & Sullivan, Euromonitor, IRI, SNL, EvaluatePharma, IMS, Real Capital Analytics, Green Street Advisors, Wood Mackenzie, among many others.
To Apply: