POSITION
ANNOUNCEMENT
Title: Technical Trainer/Associate Database Manager
Location: New
York, New York
Salary Range: Based
on education and experience
The
Technical Trainer/Associate Database Manager will act as the Council’s (CFR) institutional
trainer for all applications of the Information Services department. He/she
will also assist with the management of CFR’s extensive database. The principal responsibilities of this
position will include (but are not limited to):
·
Conduct
a high volume of staff training using a multi-faceted approach that includes
but is not limited to white board, videos, Webex, videoconferencing, and standard
instructor-led methods
·
Develop
and conduct training on a number of applications; including Microsoft Word and
Excel including advanced functions, computer security protocol, use of CFR’s Customer
Relationship Management database system, and use of CFR’s ShoreTel phone system
·
Assist
with the management of CFR’s extensive database; including duplicate record
management, organization and sub-organizations records, updating member records,
and quality control of users’ database entries
·
Provide
support for record queries; including creation of queries to import files,
writing queries for statistical and list building output, and maintaining and
documenting existing queries
·
Provide
technical support on client software upon request
·
Provide
departmental and project support upon request
Preferred
Qualifications:
·
BA
degree or similar education in a related field, with strong academic
credentials
·
Minimum
3 years related experience as a technical
trainer in the areas stated above
·
Strong
experience in developing training programs in the areas outlined above
·
Strong
knowledge of databases, queries, and Boolean logic
·
Strong
knowledge of SQL Server; pervasive SQL skills a plus
- Excellent understanding of Microsoft Office Suite, including advanced functions
- Strong understanding of relational database theory, design, maintenance, and query construction
·
Excellent
presentation skills
·
Familiarity
with desktop operating systems
·
Excellent
interpersonal, communication, and writing skills
·
Proven
ability to be a highly productive, results-oriented problem solver; project
management experience; ability to work independently and as part of a team
·
Outstanding
organizational skills and attention to detail
·
Ability
to work flexible hours, including periodic staff weekend coverage
- Ability to lift and carry weight of up to 20 pounds
Founded
in 1921, the Council on Foreign Relations (CFR) is a leading nonprofit
membership organization, research center, and publisher, with headquarters in
New York, an office in Washington, DC, and programs nationwide. It is dedicated
to increasing America’s understanding of the world and contributing ideas to
U.S. foreign policy. CFR’s 4,000+ members are leaders in international affairs
and foreign policy. CFR also publishes Foreign Affairs, the preeminent journal on global issues,
and provides up-to-date information about the world and U.S. foreign policy on
its award-winning
website, CFR.org.
To Apply:
Qualified candidates
should email or fax a resume and cover letter to the Human Resources department
at the above address. PLEASE INCLUDE THE POSITION NAME IN THE SUBJECT OF YOUR EMAIL. The Council on Foreign Relations is an equal
opportunity employer and actively seeks candidates from a diverse
background.
