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Available Positions

Monday, July 9, 2012

P/T - Reference/Research Svc Desk - Stevens Institute of Tech (NJ)

Library Reference and Research Services Desk Worker - Part-time, Stevens Institute of Technology

Requisition Number:     PROV6488
Job Title:     Library Reference and Research Services Desk Work

Department:     Library and Information Services
Position Type:     Part Time

Preferred student should be:

 -Able to communicate with a clear, professional speaking voice in person as well as via phone.
-Reliable and Responsible
-Able to handle multi-tasking
-Resourceful and able to work independently
-Comfortable with learning new online and print research resources
-Able to communicate via email and IM in a professional manner
-Confident when speaking with faculty, staff, student, and library visitors
-Willing to work during final exam times

Job Description:    
Job duties include:

-Assist Reference and Research Services Librarians by staffing the desk and IM reference
-Handle and redirect incoming calls as needed
-Learn the content and functionality of the library website
-Learn the effective use of library research databases
-Assist faculty, students, staff, and library visitors with their reference questions
-Refer complex inquiries to the librarians
-Represent the library and Stevens with a professional and helpful manner
-Log inquires for statistical reporting
-Wear business casual attire
-Assist librarians with library activities, workshops, and events

Hours available Monday through Thursday between 9am and 12pm and Fridays 9am to 1pm