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Available Positions

Sunday, July 1, 2012

F/t - Director, Knowlege Management - DoE (NYC)

Director - Knowledge Management
Tracking Code 9091
Job Description
Note: Reimbursable Funded Position

Position Summary:  

The New York City Department of Education is the largest school system in the nation, with over 1.1 million students, approximately 135,000 employees, including almost 80,000 teachers and an annual budget of over $24.0B.  The Department of Education (DOE) is committed to creating a system of over 1,700 great schools.  Since its inception in 2003, the Children First agenda for New York’s schools has driven the Department’s work in adopting uniform, rigorous curricula for all schools, starting new small schools to increase educational options for students and transforming the structure and culture of the Department to encourage educational excellence and the work necessary to support that goal.

The Office of Innovation (iZone) works to foster innovation by creating the conditions in which schools and innovation partners can prototype, prove, and share innovative tools and practices that support student centered, authentic learning aligned to rigorous, real-world competencies and higher order thinking skills.  Helping schools adopt new, innovative practices involves significant learning and capacity building among school and network leaders and teachers.

The Director - Knowledge Management will be responsible for managing the development and implementation of an evidence-based strategy for managing research and communications strategies related to key iZone learnings. This assignment will entail full participation in the policy-decision making process as it relates to utilizing research material to inform and make progress decisions. Performs related work.

Reports to: Deputy Chief of Innovation

Direct Reports:  Director of Research and Evaluation, Research and Evaluation Analysts, Special Assistant – iZone Communications, and Knowledge Management Fellow.

Key Relationships:  Chief of Innovation, Deputy Chief of Innovation, iZone staff, including iZone program teams, Office of Communications and Media Relations, and other DOE and external offices, as needed.


 •Manage the development and implementation of an evidence-based strategy research and communications strategy for distribution of key iZone learnings.
 •Direct the development of materials, e.g., multi-media toolkits, white papers, and case studies that promote the adaptation or replication of successful iZone policies and strategies throughout schools in NYC, in the U.S and nationally.
 •Capture and create ways to share critical lessons learned and best practices emerging from the iZone school and district-level efforts that can inform future policy and practice. Participate in these policy decisions on an ongoing basis.
 •Oversee research and communications teams that together assess and share impacts made by the iZone.
 •Seek opportunities for sharing and learning from an international community of stakeholders, including researchers, practitioners and funders.
 •Serve as the focal point and primary contact, and provide expert advice, guidance, and recommendations to iZone staff in knowledge management processes and systems.
 •Survey, capture and strategically share new findings and innovations from within and outside of NYC that will benefit iZone schools.

Qualification Requirements:

1.A master’s degree from an accredited college in a field related to the position and three (3) years of full-time progressively responsible professional experience in education administration in one (1) or more education-related areas, at least eighteen (18) months of which must have been in an managerial capacity; or
 2.Graduation from an accredited college with a baccalaureate degree and four (4) years of full-time progressively responsible professional experience, as described in “1”; or
 3.A satisfactory combination of education and/or experience which is equivalent to “1” or above including teaching experience towards meeting the general experience in “1” above; however, all candidates must have 18 months of managerial experience.


 •Minimum of five (5) years of experience in marketing and/or communications.
 •Experience working with education policy, schools or school districts.
 •Strong presentation, facilitation and writing skills with an ability to communicate complex concepts to a wide ranging audience.
 •Strong analytical skills and experience in research design and evaluation.
 •Ability to manage critical partner relationships.
 •Understanding of which technologies can contribute to capturing, storing, exploring and sharing knowledge.
 •Proactive and independent leader.

Note: Reimbursable Funded Position

Salary: $81,000+

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)

Please submit a resume and cover letter with your application.

Applications will be accepted through July 12, 2012.

To Apply:

NOTE: The filling of all positions is subject to budget availability and/or grant funding.


It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation.  Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 923, Brooklyn, New York 11201, or visit the OEO website at