Library Circulation Coordinator
Stephen B. Luce Library, SUNY Maritime College
Job Description
This is a paraprofessional academic library appointment with primary responsibility for the coordination and management of circulation services, including patron services, course reserves, student workers, and stack maintenance. Secondary responsibility includes processing interlibrary loan and new periodicals.
Responsibilities
· Manages circulation and reserve operations using the Library’s integrated online system.
· Provides prompt, courteous, and efficient customer service to patrons and refers inquiries to other Library staff as appropriate.
· Resolves user complaints and ensures user compliance with Library and campus policies.
· Assists with the Library’s opening and closing procedures.
· Collects and compiles statistics and prepares reports as needed.
· Oversees stack maintenance for the Library’s collections.
· Supervises student assistants, including hiring, scheduling, and training.
· Processes interlibrary loan requests using the Library’s ILL automated system.
· Maintains state of the Library’s physical environment; reports routine and emergency problems as arises.
· Processes and files current periodicals; maintains new acquisitions displays.
· Performs/assists with other tasks as assigned.
Qualifications
Bachelor’s degree required and a minimum of two years of public service experience in an academic library or a combination of education and experience that provides the required knowledge and abilities.
· Knowledge of the organization, principles, and philosophy of an academic library.
· Demonstrated experience in circulation and reserve services and procedures.
· Extensive knowledge of integrated library systems specific to circulation and reserve functions, knowledge of Ex Libris’ Aleph system preferred.
· Experience in customer service; demonstrated skills in communicating with students, faculty and staff in an academic environment.
· Ability to deal with library users concerns and exercise good judgment in resolving and/or referring non-routine situations.
· Demonstrated experience/knowledge of data and software formats such as word processing, spreadsheets, bibliographic utilities, online databases, resource sharing systems, and web resources/applications; strong working knowledge of computer hardware.
· Supervisory experience; ability to train, delegate and evaluate student assistants.
· Ability to work independently, plan, organize, prioritize, and complete projects by target dates.
· Strong public service orientation, excellent organizational skills, attention to detail, exceptional interpersonal skills, and excellent phone etiquette.
How to Apply
Please submit cover letter, resume, and three references via email tolibrary@sunymaritime.edu
SUNY MARITIME COLLEGE IS AN EEO (Equal Opportunity), AA (Affirmative Action), ADA (Americans with Disabilities Act) Employer
