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Available Positions

Wednesday, April 14, 2010

F/T - Research Analyst - Converseon

Job Description

Converseon, an award-winning full service digital marketing agency with an emphasis on search and social media, is looking for a Research Analyst to support our growing list of clients.

Responsibilities Include:

• Project scoping – Working with our clients to define project parameters
• Keywords / Sources – Learning how to isolate the relevant online conversation
• Data analysis / technology – Working with cutting-edge tools to interpret the data
• Coding / Sentiment analysis - Applying rules to further understand the conversation
• Analysis - Analyzing the data to generate insights actionable by a range of different stakeholders
• Presentation – Learning to present the data in the most engaging way
• Teamwork – Working with the internal teams to apply the research in specific campaigns
• QA – participate in the QA of analyst and coding work


• The ability to develop comprehensive reports based on data from a wide range of consumer-generated media
• Experience of learning complex topics deeply and thoroughly in a short time-frame
• The ability to work autonomously and work well in a fast-paced environment
• A desire and ability to learn quickly and be self-motivated to stay on top of new social media venues and opportunities
• A high degree of organization, drive and career focus; confident, articulate and actively involved in social media
• Bachelors degree
• Proficiency with MS Office
• Outstanding writing and verbal communication skills
• 2-3 years of professional experience, preferably with a market research or management consulting firm, or an interactive, marketing or communications agency.

Company Description

Converseon is a leading social media consultancy that provides leading brands with the technologies, organizational consulting and engagement/activation services required to help them meet business objectives in a social world. Founded in 2001, Converseon is arguably the first pure play social consultancy and garnered an enviable reputation for excellence and innovation. Awards include the 2009 SAMMY for Best Social Media Agency, a Forrester Groundswell Award (Business to Consumer "Talking" Category), WOMMIE Award for Best Word of Mouth Program, among many others.

Converseon is designed as a "new breed" of agency that combines technology, management consulting and services. It also embraces the "Medici" approach of aggregating broad diversity of thought, skills and experiences to inspire innovation. This includes computer science, cultural anthropology/sociology, market research, community development, direct marketering, public relations, advertising, search marketing and a range of content development/production capabilities, among others.

Converseon's Conversation Miner is among the industry's most advanced social media "listening" technologies that also includes workflow and engagement platforms for social engagement and social CRM. Our focus is on making data intelligent and actionable by infusing the value of social across the enterprise for sustainable competitive advantage.

Converseon recognizes that social is increasingly becoming the center of digital experience and success requires this "broad and deep" expertise/experience.

Headquartered in New York, Converseon's team extends to Detroit, San Francisco, UK, Switzerland and Australia. The consultancy continues to grow rapidly on a global basis.

Additional Information

  • Local candidates only, no relocation (Greater New York City Area).
  • No third party applications.
Job ID: 897055

This position was originally posted on LinkedIn on March 16, 2010 but is also on the company website:
To apply go on LinkedIn or  email your resume and cover letter (in a pdf format preferably) to Joan Wyly at