Library Relations Manager
Practising Law Institute (“PLI”),
an innovative leader in legal education programs and services, is searching for
a library science professional to fill the role of Library Relations Manager. This
position requires a Master of Library Science as well as customer relations
experience. PLI’s client base includes a large array of prestigious law firms,
corporations and government agencies.
This is a rewarding opportunity
for someone who would enjoy blending their library science expertise with
presentation and relationship building skills.
SUMMARY
The Library Relations Manager’s
primary job responsibility is to maintain PLI’s relationships within the
library community and to promote customer retention for PLI Press products,
including PLI PLUS, print and eBooks. This position is customer-facing and
requires a candidate who is able to prioritize work and be flexible.
KEY RESPONSIBILITIES
- Customer relations and
outreach for Law Firm, Law School, Government, and Corporate customers
- Work to ensure account
retention for PLI PLUS
- Provide PLI PLUS
training through web conference and onsite visits
- Attend industry events
and conferences to promote PLI and bring back knowledge and insight
- Support sales and
marketing initiatives to promote PLI products
- Support the
development of PLI PLUS products by providing customer feedback and market
insights
- Create and update
documentation to support PLI PLUS customers
- Manage print and
individual eBook subscriptions as needed
- Perform other related
tasks as requested by supervisor
- Travel is required
·
Other duties, as assigned.
QUALIFICATIONS AND REQUIREMENTS
· Advanced Academic Credentials
required, MLS preferred or comparable experience
· 1-2 years of experience
relevant to library science and/or customer relations required
· Excellent communication and
interpersonal skills, including public presentation skills
· Attention to detail and
strong organizational skills
· Excellent time management
skills
· Ability to plan and
effectively manage multiple projects
· Ability to meet deadlines
and work professionally under pressure
· Effective decision making
·
Experience in law libraries, law schools, or the
publishing industry preferred
ABOUT PLI
For
over 80 years PLI has been considered the “gold standard” as a leader in
continuing legal and professional business training education. PLI presents
over 400 live programs each year in state-of-the-art conference centers
throughout the U.S. and abroad. Recent international seminar locations
include London and Hong Kong.
In
addition to hosting innovative live programs, PLI streams webcasts and offers
on-demand programs for thousands of participants each day. PLI publishes
a variety of treatises, answer books, course handbooks and has an award-winning
online research platform, PLI Plus. PLI offers the nation’s leading preparation
course for the Patent Office’s Registration Exam, and provides SEC compliance
and accounting training through its SEC Institute. The organization also
develops unique, engaging ways of learning through its Interactive Learning
Center. Through its mission as a nonprofit organization, PLI is deeply
committed to the pro bono community and public interest organizations.
BENEFITS AT PLI
PLI
offers market-competitive compensation and a generous benefits package,
including:
·
Medical, dental and vision plans for employees and their
families
·
PLI contributions to a retirement account
·
Ample paid time off and holidays, summer Fridays
·
Career development opportunities
·
Work-life balance initiatives
·
A collegial, intelligent and supportive work environment
Only those applicants who meet
our requirements for this position will be contacted.
Practising Law Institute is an
equal opportunity employer. More
information about PLI may be found on our website www.pli.edu.
To Apply:
