Capital Group is seeking a Business Research Specialist for its Los Angeles or NYC
location. (The posting on their site says just LA, but it is actually LA or NYC.)
Business Research Specialist
Company: Capital Group
Role title: Business Research Specialist
Date updated: June 2019
Group Summary:The Business Information Services team, part of the Research Library, drives business value by providing world class research insights to CG associates across the globe. The team focuses its efforts on understanding the complex questions our internal clients are trying to answer, and returns high-quality, thoroughly-vetted qualitative and quantitative information to help answer those questions.
The Business Research Specialist will utilize expert search skills, a broad and deep knowledge of an extensive set of information resources, and the exemplary communication and partnership abilities required to develop a nuanced understanding of our internal clients’ information needs in order to provide teams across Capital Group with accurate, thoughtful, and actionable research support.
Role summary: Demonstrates full knowledge in assigned areaand is an experienced sole contributor. Provides timely and customized research and reference services by searching a broad range of resources and databases such as: FactSet, Capital IQ, Bloomberg, Eikon, Datastream, SNL, Rimes, Haver, Euromonitor, Factiva, Lexis-Nexis and EBSCOhost. Maintains familiarity with and uses a range of external information resources, including print publications, databases, internet content, professional associations and/or government bodies to answer a variety of queries received from associates.
Primary responsibilities/essential functions:
- Provides research services to associates.
- Works within global team to assist in managing workflow and capacity in delivery of research services.
- Prioritizes requests in order to meet client deadlines.
- Communicates with requestor in order to ascertain needs, discuss options and provide status updates.
- Interprets client needs, identifies resources and content, collects and assesses relevant information, and packages/assembles results in a meaningful format.
- Delivers a high level of client service when fulfilling information requests, matching the business need while balancing department priorities.
- Stays current on the latest information resources and services available within the industry, including professional reading, and attending seminars, webinars, and conferences as appropriate.
- Leads or contributes to a variety of meetings and activities within the team.
- Participates in global workflow monitoring rotation and assigns work as needed.
- Contributes to knowledge sharing within team.
- Provides input and participates in team discussions and brainstorm meetings.
- Collaborates with team members on projects or initiatives
- Leads orientations and training of resources and databases for associate from various departments.
- Supports the learning and development of Business Research Associates as appropriate.
- Performs additional responsibilities as assigned.
Business & Technical Skills:
- Demonstrates in-depth knowledge of company, market, and industry focused information and knowledge management tools, services, and resources.
- Demonstrates intellectual curiosity and analytical skills in areas of high complexity.
- Demonstrates strong degree of accuracy when performing complex, time sensitive tasks.
- Demonstrates ability to plan, processes, and work across broad, diverse groups to assure work is completed in a timely manner.
Key Competencies:
- Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives.
- Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
- Decision Quality – Makes good and timely decisions that keep the organization moving forward.
- Develops Talent – Develops people to meet both their career goals and the organization’s goals.
- Manages Complexity – Makes sense of the complex, high quantity, and sometimes contradictory information to effectively solve problems.
- Nimble Learning – Actively learns through experimentation when tackling new problems, using both successes and failures as learning fodder.
- Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
To Apply:
