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Friday, November 6, 2015

User Services Associate, Segal Group (NY)

The Segal Group ( is a leading benefits and HR consulting firm. Segal Group is an independent organization, headquartered in New York with nearly 1,000 employees throughout the U.S. and Canada. It is the parent of Segal ConsultingSibson ConsultingSegal Select Insurance Services, Inc., and Segal Rogerscasey. On October 15, 2014, The Segal Group celebrated the 75thanniversary of its founding by Martin E. Segal (
ID# 912015SG
The Opportunity:
We are recruiting for a User Services Associate, Information Resources, to join the Center for Information Resources (“CIR”) in the New York office. We seek an energetic, detail and service oriented candidate to provide technical services support for the Center for Information Resources, which provides research and information services to all offices.  The candidate will be primarily responsible for original cataloging and serials processing, in addition to other related duties. This position offers significant opportunities to expand knowledge and expertise while participating as a member of a high performance CIR team. The User Services Associate, Information Resources will download and catalog resources for addition to the collection, as requested by librarians; handle the serials and periodicals routing function, and assist library users in locating and accessing materials and using catalog. The incumbent will have exposure to a range of challenging projects for development purposes as well as opportunities to perform in a key resource role to clients and colleagues.
The Role:
The qualified candidate is responsible for original cataloging of new acquisitions and updating holdings records for items added to the collection; Download digital documents from Internet and other sources to add to collection, as requested by librarians; Support the department's collection development by identifying periodical "special issues" and published surveys; Maintain organization of print and digital holdings according to internal classification schedule; Assist library users in locating and accessing materials and using catalog; Check-in and routing of serials & periodicals to readers throughout the company, including maintaining routing lists and claiming missing periodical issues; Support librarians in periodic distribution of current awareness materials and e-newsletters; Sort through and distribute department mail; Process new materials for shelving and circulation including distribution of annual editions; Filing and shelving of books, periodicals, loose-leaf services, and other collection items; Send “welcome” email to new hires explaining CIR services available to them; Handle inter-office loans, tracking borrowed items, maintaining accurate records, and sending return reminders to borrowers when necessary; Maintain department supplies and public areas; Other duties as assigned in support of department projects.
The Requirements: 
The User Services Associate should have a bachelor's degree or higher. Related job experience may be considered in lieu of a degree. MLS from an American Library Association accredited school is a plus; Knowledge of cataloging principles and familiarity with SydneyPlus and/or other library management systems; Proficient in the use of Microsoft office applications, particularly Excel spreadsheets. Must be flexible and versatile with ability to work well as part of a team; Prior experience in technical services is desirable.
** If you wish to be considered for this position, please send your resume to
Diversity and Inclusion at Segal:
At Segal we are committed to a culture of diversity and inclusiveness, as demonstrated through our recruitment, retention and employee development programs.  We maintain an environment that respects and builds on the assets and talents of each person, valuing their differences including, but not limited to, gender, race/ethnicity, sexual orientation, disability, generations, cultures, military status, well-being and flexibility.  Maintaining a diverse and inclusive environment at Segal is critical to our success, as it allows us to attract and retain the best talent and to enable that talent to be successful in achieving his/her professional and personal goals.  For Segal a diverse and inclusive workplace is a win/win, as it provides us the ability to leverage our top talent allowing us to provide innovative solutions to our clients.
We welcome you to voluntarily self-identify (i.e., Ethnicity, Disabled, Veteran status):