User Services Associate, Intelligize (NY)
Company:
Intelligize, Inc.
About: The
Intelligize system is a web-based services platform that enables law firms,
accounting firms, corporations, and others to more efficiently research,
prepare, and draft SEC filings, corporate transactions, and various other
agreements.
Title: User
Services Associate (New York, NY)
Job Description:
As part of the Account Management team, the User Services
Associate will perform the necessary everyday functions to ensure that
Intelligize users have the most effective, consistent, and perpetually
improving access experience with our platform.
The position will also equip the right candidate with the tools and
knowledge to eventually move into a full User Services Manager role; increasing
their responsibility to, and presence within, our client base.
Job Duties:
- Data
management and quality control as it relates to customer/user information in
both Intelligize and our CRM system.
- Maintaining
the most current and accurate records relative to personnel within assigned accounts.
- Assembling
periodic reports on a variety of topics that will be shared with clients.
- Assisting
in coordination of proper communications between the User Services Managers and
the client base as needed.
Job Requirements:
- Bachelor’s
degree required.
- Highly
organized and detail oriented.
- Ability
to manage/complete tasks in a timely manner.
- Strong
interpersonal skills; excelling in a team environment is a must.
- Willingness
to learn new facets of the market space and participate in the advancement of both
the team and the company as a whole.
Ideal qualities for
advancement:
- Experience
with/interest in, all manner of SEC (Securities and Exchange Commission) documents
and procedures.
- Excellent
ability/willingness to provide instruction and assistance to users during their
research processes at all organizational levels.
- Demonstrated
grasp of Intelligize products and services at a “matter expert” level.
- Advanced
degree in library/information science (or related) is not required but
encouraged.
To Apply: Email resume and cover letter to Chris Walunas, User Services Manager at cwalunas@intelligize.com
