Library Services Solutions Architect / Subject Matter Expert Location: Remote, New York
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
Iron Mountain Library Services is a new business within Iron Mountain that leverages the organization’s extensive capabilities and footprint to deliver new collection options for libraries and archives. Our team provides expert consulting to libraries in planning and execution of relocation projects, collections storage strategies, and digitization programs. The SME will represent the capabilities of Iron Mountain to libraries and the specific needs of libraries to our extensive Iron Mountain network. We are looking for candidates that have a broad background in libraries, archives or special collections, and are comfortable in a fast-paced and continually evolving business environment. This is an exciting, non-standard opportunity where the right person can grow their skills and their professional network.
The Subject Matter Expert (SME) will be responsible for driving growth in the Library Services business. This individual will bring a deep understanding of library collection management, budgeting, and strategy to our team. The SME will collaborate with sales and operational teams to promote tailored solutions to prospective customers.
This is a dynamic, hands-on role encompassing both academic and corporate business functions, driving growth within a new business through sales and solution delivery. The ideal candidate will be comfortable communicating to leadership as well as operational teams. Requires looking at new ways to solve established challenges in the library and archives community. Ideal position for those who are comfortable with flexible and broad cross-functional thinking, innovation, and creativity. Up to 70% travel required.
RESPONSIBILITIES:
Work with customers to understand their needs and develop solution recommendations
Present recommendations to academic/research library leadership at the Dean, Provost, administration level
Responsible for driving Library Services sales to successful completion
Collaborate with Iron Mountain operations and sales to deliver solutions
Use modeling tools to configure customized project and pricing models
Develop proposals for delivery to customers
Work with cross-functional teams to respond to RFPs and government bids
Sales rep follow-up and sales support on Library Services opportunities
Attend relevant library and archives conferences and marketing events to create and advance opportunities
REQUIREMENTS:
Master’s Degree in Library Science
5+ years experience working in a library, archives or special collection, preferably in multiple roles within academic and research institutions
Deadline driven, and ability to work well under pressure
Strong verbal, presentation and written communication skills
Ability to actively network in the library and archives community
Ability to travel (up to 70%)
Compliance Obligations:
It is the responsibility of every Iron Mountain employee:
to comply with all applicable laws, rules, regulations, and company policies
to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct
to complete required training within the allotted time frame
Category: Product Management Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the
supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0024256
To Apply:
