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Available Positions

Thursday, November 26, 2020

Lib Svcs Solutions Architect, Iron Mtn (Remote, NY)

Library Services Solutions Architect / Subject Matter Expert 
Location: RemoteNew York 

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

Iron Mountain Library Services is a new business within Iron Mountain that leverages the organization’s extensive capabilities and footprint to deliver new collection options for libraries and archives. Our team provides expert consulting to libraries in planning and execution of relocation projects, collections storage strategies, and digitization programs. The SME will represent the capabilities of Iron Mountain to libraries and the specific needs of libraries to our extensive Iron Mountain network. We are looking for candidates that have a broad background in libraries, archives or special collections, and are comfortable in a fast-paced and continually evolving business environment. This is an exciting, non-standard opportunity where the right person can grow their skills and their professional network.

The Subject Matter Expert (SME) will be responsible for driving growth in the Library Services business. This individual will bring a deep understanding of library collection management, budgeting, and strategy to our team. The SME will collaborate with sales and operational teams to promote tailored solutions to prospective customers.

This is a dynamic, hands-on role encompassing both academic and corporate business functions, driving growth within a new business through sales and solution delivery. The ideal candidate will be comfortable communicating to leadership as well as operational teams. Requires looking at new ways to solve established challenges in the library and archives community. Ideal position for those who are comfortable with flexible and broad cross-functional thinking, innovation, and creativity. Up to 70% travel required.


Work with customers to understand their needs and develop solution recommendations

Present recommendations to academic/research library leadership at the Dean, Provost, administration level

Responsible for driving Library Services sales to successful completion

Collaborate with Iron Mountain operations and sales to deliver solutions

Use modeling tools to configure customized project and pricing models

Develop proposals for delivery to customers

Work with cross-functional teams to respond to RFPs and government bids

Sales rep follow-up and sales support on Library Services opportunities

Attend relevant library and archives conferences and marketing events to create and advance opportunities


Master’s Degree in Library Science

5+ years experience working in a library, archives or special collection, preferably in multiple roles within academic and research institutions

Deadline driven, and ability to work well under pressure

Strong verbal, presentation and written communication skills

Ability to actively network in the library and archives community

Ability to travel (up to 70%)

Compliance Obligations:

It is the responsibility of every Iron Mountain employee:

to comply with all applicable laws, rules, regulations, and company policies

to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct

to complete required training within the allotted time frame

Category: Product Management Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0024256

To Apply: