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Available Positions

Tuesday, November 25, 2014

User Services Librarian, NY Botanical Garden (NY)

User Services Librarian

Library - Position Application Number: L-0128
The User Service Librarian is responsible for providing all aspects of Circulation and Reference services in a museum/research library setting while maintaining the highest customer service standards and remaining current with new technology and resources. He/she works closely with staff in other Library departments to ensure coordination, collaboration and optimal use of the integrated library systems and e-resources to proactively seek ways to enhance the library visitor experience.

Specific Duties & Responsibilities

• Assist library patrons with complex research, reference, and collections inquiries and research strategies
• Create and maintain web-based research guides to assist and motivate users while increasing access to print and digital resources
• Evaluate library service points and web presence and assess effectiveness of department services and revise policies and procedures accordingly
• Provide general and specific library instruction to staff and public users
• Oversee circulation, course reserves, loans and renewals, and issue library cards
• Develop skills and identify potential new methods, products and user groups


• MLS from ALA-accredited program
• Excellent interpersonal, research, and oral/written communication and presentation skills
• Proficiency in searching online resources/databases
• Knowledge of integrated library systems
• Familiarity with trends in digital scholarship, digital humanities and scholarly communication
• Knowledge of copyright, fair use and related issues
• Word processing, spreadsheet and database software proficiency
• Ability to work independently to provide accurate and timely response to inquiries
• Demonstrate active commitment to library profession
• Ability to multitask effectively while remaining flexible in adapting to new situations, systems and tools
• Understanding of information seeking behaviors

To apply: