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Monday, October 29, 2012

F/T - IT Associate/Library Systems - Hunter College (NYC)

IT Associate, Level 1 - Library Systems
Hunter College of the City University of New York
Job Location: New York, NY
Job Category: Librarian, Information Systems Technology
Posted: October 24
The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 6774
Regular/Temporary: Regular

- Under supervision, with considerable latitude for independent initiative and judgment, performs professional work of moderate complexity in technology-related disciplines. 
- IT Associates demonstrate mastery of one or more technology-related disciplines and decision-making ability in situations related to these disciplines.
- IT Associates perform a range of work in development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report.   IT Associates may have supervisory responsibility for a unit or group of staff engaged in technology-related work. 
- There are three pay steps (or salary levels) for this title.
- This specification describes typical assignments for this title; related duties may be assigned as needed.
Technology Service Delivery
- Completes assigned complex projects in area(s) of technical expertise.
- Resolves complex problems in area of expertise with little or no supervision, notifying others according to department procedure.  Explains problem resolutions to others, and instructs others in implementing them.
- Interacts with vendors to acquire and implement new software and hardware, as well as upgrades and equipment maintenance.
- Engages in developing and ensuring security procedures for computer software, networks, and data.
- Serves as a technical resource in all aspects of assigned systems, networks and technologies.
- Demonstrates an understanding of, and adheres to, systems methodologies, quality control and performance standards, and work methods established in unit.  Explains these standards to others and administers compliance activities.
- Prepares proposals and substantive written reports of a complex nature; makes formal presentations of findings.
- Participates in administrative task forces and may serve as Project Leader.
- Assists in coordinating intra- or inter-college projects.  As requested, provides data and other input to University-wide systems development and management efforts. 
- Conducts training sessions and other communications related to technology. 
Planning and Oversight
- Assists in planning, analyzing, implementing and maintaining systems and networks, including contingency and capacity planning and quality assurance.
- Participates in the preparation and review of feasibility studies, proposals and specifications.
- Conducts studies of the effectiveness of policies, programs and procedures.
- Participates in, and reports on, studies of current and potential problems, developing appropriate solutions.
- Prepares and delivers management reports concerning overall plans, activities, performance levels and budgetary compliance of one or more units.
- Develops bid specifications and participates in soliciting and evaluating bids.
- Assists in implementing contracts (including service contracts), monitoring compliance, evaluating performance, and making recommendations on renewals.
- Conducts cost-benefit and other analyses to quantify recommendations to management.
- Prepares budget requests.
- Determines training requirements; trains and/or arranges for training for staff and the user community.
- Ensures adherence to performance priorities within established guidelines.
Staff Management
- Supervise a team of technical professionals or manages a system or group of systems within the College, as necessary.
- Participates in staff selection processes, such as technical interviews.
- Participates in evaluating personnel.
Other (General)
- Maintains standards for safety and the proper use of equipment and tools.
- Provides timely and effective service.
- Performs duties of lower titles when necessary.
- Performs specialized work in one or more technology-related areas.  While areas of specialization may vary, typically IT Associates perform complex professional work to support one or more of the disciplines listed below.  While work may focus on one technical area, typically they must understand related areas and the implications of their decisions.   Work is performed with the same scope, complexity, independence and impact as described in the above technology-independent tasks.  This list is not all-inclusive.
- Internet design and programming (generally, excluding content creation and graphic design)
- Computer facility operations (systems and networks)
- Applications programming
- Systems programming
- Customizing packaged software
- Database design and administration, including design of complex reports
- Systems analysis
- Communications and networks
- Systems training, user support and related services, such as Help Desks
- Repairs and Technical Support
- Support of personal computing devices (hardware and software)
- Support of telephony systems (hardware and software)
- Systems utilization analysis and capacity planning
- General systems planning.

IT Associate


- Participates in design, management, and support of the Library's Drupal Web services.
- Advises on computer/software acquisitions and developments in industry.
- Assists with IT and Library staff projects.


1.  A High School diploma or GED from an accredited institution.
2.  An equivalent of seven years of experience post-high school that can be met by one of the following:
- Seven years of full-time work experience in a computer or technology-related position.  CUNY considers full-time experience to be 35 hours per week.
- An Associate's degree plus five years of full-time work experience in a computer or technology-related position
- A Bachelor's degree from an accredited institution plus three years of full-time work experience in a computer or technology-related position.
3.  Demonstrated English language proficiency, including the ability to speak, read, write and understand English well enough to meet minimally acceptable performance standards set for job tasks.
4.  A Motor Vehicle Driver's License, current and valid in the State of New York, may be required for some, but not all, positions.
In addition to minimum qualifications for Level 1, incumbents must demonstrate they hold additional qualifications (education, experience or certification) appropriate to the specific requirements of the Level 2 or Level 3 position.

Preferred qualifications include:

Web design and programming
- Experience in web/site application creation
- Experience with front-end development (CSS, XHTML, Javascript, jQuery, etc.)
- Knowledge of current web development standards and cross platform compatibility and accessibility techniques
- Excellent knowledge of database-driven web development using PHP
- Experience with relational databases, such as MySQL
- Experience with web application development using Drupal and Drupal module programming

Applications programming
- Experience with IT in a library or higher education setting
- Knowledge of creating applications for portable devices

Computer facility operations
- Excellent knowledge of Windows/Mac operating systems
- Knowledge of standard office software, graphics and video/multimedia software
- Experience troubleshooting hardware/software issues
- Working knowledge in Active Directory, TCP/IP environment


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

Click on the "Apply Now" button and follow the application instructions. Please have your resume or curriculum vitae and cover letter with names and contact information of 3 references available to attach into the application before you begin. The resume, cover letter and any other required documents must be uploaded as ONE document. The document must be in .doc, .docx, .pdf, .rtf, or text format.

The committee will begin reviewing applications on November 6, 2012. The search will remain open until the position is filled.

CUNY Job Posting: Information Technology/Technical

We are committed in enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply. We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion.

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