Librarian Assistant; Practising Law Institute, Midtown, NY
Practising Law Institute is a non-profit continuing legal education organization chartered by the Regents of the University of the State of New York, founded in 1933. PLI is dedicated to providing the legal community and allied professionals with the most up-to-date, relevant information and techniques which are critical to the development of a professional, competitive edge. Since its founding PLI has witnessed more than 3 million registrations and publication purchases by lawyers and allied professionals. PLI's Institutes and Programs provide lawyers with up-to-date information each year.
The library assistant provides individualized service and support directly to PLI Library customers and acts as a support mechanism to the direct sales people. Core department responsibilities include driving librarian usage and preference for PLI online and print publications in large law firm accounts through creative marketing initiatives, in-firm consultations, education and customer service activities. The position requires a knowledge of reporting, accounting and other internal PLI software and procedures. A knowledge of Library Sciences and HTML programming is required for support services. Primary responsibilities include:
- Respond to telephone and written inquiries from internal and external customers
- Act as interface between accounting and sales dept as it relates to librarian services.
- Support the sales and maintenance of PLI's publications for both contract and transactional users.
- Supervise and contribute as co-writer for the Library Relations blog, the department’s Twitter feed, and conduct industry/company research when required.
- Support on-line and print book sales, act as technical laison between Library relations, sales team, publishing and the on-line department.
- Intermediary between Publishing and Clients.
- Attend client meetings & trade shows as necessary.
Qualifications
- MLS (or demonstrated progress towards) or comparable experience.
- Law library experience preferred knowledge of legal and publishing industry required.
- Familiarity and experience with web 2.0 software including Wordpress, Wikis, Twitter, and other blog and microblogging platforms.
- Research experience, including working with legal databases such as Westlaw, Lexis, etc. Knowledge of online research and searching essential.
- Knowledge of HTML and editing programs such as Sharepoint.
- Self directed and capable of driving multiple initiatives simultaneously
- Instructional experience and presentation skills.
- Broad based knowledge and experience with legal information resources and legal technology applications.
- Effective verbal and written communication skills.
- Strong organizational and prioritization skills.
- Ability to maintain confidentiality.
- Strong customer service attitude.
- Displayed project management skills.
- High energy and an ability to interact positively and effectively with librarians.
Please send resumes to:
Practising Law Institute
c/o HR Department
810 Seventh Avenue
New York, NY 10019
Fax: 212 824-5830
Email: Hr1@pli.edu
Please include job title in the subject line.
www.pli.edu
