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Monday, February 15, 2010

F/T - Knowledge Manager - Heidrick & Struggles

Employer: Heidrick & Struggles International, Inc.
Location(s): Philadelphia , Washington DC , Chicago , New York City - USA

Hours: Full-Time
Salary: Salary is competitive and commensurate with experience.

Duties: Heidrick & Struggles International, Inc. is the world’s premier provider of senior-level executive search and leadership consulting services, including talent management, board building, executive on-boarding and M&A effectiveness. Additional information on the firm can be found at
As an information-intensive organization, Heidrick & Struggles needs people focused on developing and managing knowledge in ways that serve its overall goals. Reporting to the Managing Partner of the Financial Officers Practice, the Knowledge Manager works with the practice’s teams across North America to develop and maintain information, tools and resources that assist in the identification and execution of senior-level financial searches. Industry and functional practices within Heidrick & Struggles, like the Financial Officers Practice, represent communities of practice where one of the main advantages is what can be gained from collective knowledge contributions. Developing and managing that collective knowledge and activity to greater advantage than our competitors is the Knowledge Manager’s job.
The Knowledge Manager is responsible for a variety of activities, including:
- Provide input to and support Practice Managing Partner in definition and execution of practice strategy, including marketing efforts, event planning, thought piece development, and practice communications.
- Create materials or provide information to search consultants in preparation for business development meetings.
- Support search teams in the execution of executive-level searches, from providing input on search strategy to advising on research and identification of new talent pools.
- Develop tools and processes to capture knowledge and expertise from search teams; maintain and disseminate knowledge across the practice.
- Serve as a liaison to our firm’s Knowledge Management Center in India , helping to set research agendas and prioritizing research requests from search teams.
- Collaborate with Knowledge Managers from other practice areas to share best practices and improve the knowledge management system across the firm.
Qualifications: Intellectual curiosity, a client-service orientation, and strong attention to detail are must-haves for this role.
- Excellent verbal and written communication skills.
- Self starter who proactively identifies new tools or practice needs and develops solutions to address those needs.
- Highly organized and detail-oriented.
- Flexible; an ability to quickly shift priorities while keeping multiple projects progressing at any given time.
- Ability to interact effectively and with credibility at all levels of the organization.
- Ability to quickly gain the respect of peers, management and other employees by demonstrating personal attributes such as good judgment, business acumen, creativity, accountability, objectivity, and honesty.
- Comfort level with Microsoft Word, Excel and PowerPoint. Comfortable with learning new technology systems, including Heidrick & Struggles’ in-house database.
An undergraduate degree is required; a Master’s degree (such as a Master’s in Information Science or Library Studies) would be a plus. Prior experience in a professional services company is preferred but not required.
To Apply:
Please send a resume to Joann Maciejewski at
Joann M. Maciejewski Engagement Manager, Talent Acquisition & Onboarding __________________________________________________ Heidrick & Struggles Los Angeles, California tel: +1 (213) 237 6217 mob: +1 (661) 916 1098 fax: +1 (661) 295 4989
H&S internal IP: 7129 6217