CNY (ConnectNY), Inc. is hiring a part-time (15 hours per week) Member
Services Coordinator. The new employee will work remotely and report to
the Executive Director. Please send a cover letter, resume, and a list
of three references to Pamela Jones, Executive
Director, at pjones@connectny.org by June 1, 2020 to be considered for
the position.
CNY (ConnectNY), Inc.
Member Services Coordinator
The Member Services Coordinator reports to and is evaluated by the
Executive Director. The person in this position will work energetically
to promote collegial communication and build a sense of community across
the member institutions through the development
of channels of communication and events to engage employees at member
libraries. The Member Services Coordinator position is a part-time
position.
Responsibilities
- Serve as primary CNY liaison to member libraries regarding services and programs.
- Maintain CNY website
- Write CNY news items, publish to the Web, and distribute across social media.
- Assist in planning and promotion of CNY events, serving as CNY liaison about these events.
- Provide support for Committees of the Board and Committees of the Corporation as assigned by the Executive Director.
- Assist Executive Director with daily operation of CNY as assigned.
- Special projects and other duties as assigned.
Qualifications:
- Solid understanding of academic library services, and enthusiasm for creating excellent experiences in both physical and virtual environments for all library patrons.
- Minimum of three (3) years working in an academic library setting or in a higher education consortium.
- Minimum education level with experience as required above: Bachelor’s degree. Preferred education level with experience as required above: Master’s degree.
- Demonstrated ability to provide customer service.
- Ability and desire to interact with a diverse higher education community of library employees at all levels.
- Experience promoting library services.
- Experience with social media applications.
- Knowledge of public relations and marketing techniques (needs assessments, community analysis, publicity, and display/exhibit techniques).
- Ability to plan, manage, and oversee multiple projects, meet deadlines, and prioritize work in alignment with the strategic goals of CNY.
- Ability to work both independently and collaboratively in a collegial environment and maintain positive working relationships across the organization.
- Demonstrated ability to communicate effectively in multiple formats to diverse audiences.
- Must be able to adapt to changing organizational priorities and to ever-changing technological environments.
To Apply: See instructions in top paragraph.
