Technology Lead for Web-Based Systems, Molloy Coll (NY)

Position Title: Technology Lead for Web-based Systems

The James E. Tobin (JET) Library at Molloy College is seeking an energetic, service-oriented and collaborative professional to be the technology lead for its electronic/digital resource and access teams. The ideal candidate will assume webmaster responsibilities over the library’s website and open source installations as well as have experience in usability testing and accessibility standards. The JET Library is small and as such, professional staff wear many hats, however, it is also a relatively nimble environment for those who prefer to work in an atmosphere that offers a high level of autonomy.

Position Rank: Associate Librarian

Essential Duties and Responsibilities

·         Acts in the capacity of the library’s technology lead and webmaster within a CMS environment

·         Continuously monitors and improves the library website’s architecture and integration of web-based services into institutional systems

·         Serves as the primary point of contact for investigating and resolving web-based problems

·         Oversees the implementation of consistent web accessibility/ADA standards

·         Manages interface customizations of commercial products e.g., Ex Libris, Springshare as well as open source applications e.g., VuFind, CORAL

·         Applies new and existing web tools geared towards improving the library's online platforms and interfaces

·         Leads and/or participates in processes for usability testing, analytics analysis and assessment of the library’s virtual space

·         Performs other duties as assigned, e.g., reference shifts, library instruction, liaison duties and committee work

Required Qualifications

·         Master’s Degree in Library Science from an American Library Association accredited school required; second Masters or demonstrated equivalent in a relevant field e.g., computer science or information systems

·         A minimum of five years of experience within a library setting

·         Strong proficiency and trouble-shooting capabilities with web based technologies

·         Experience with measuring and monitoring how users interact with the library’s digital environment via google analytics and other metrics tools

·         Experience with HTML and CSS; working knowledge of relevant scripting/coding languages such as JavaScript and PHP.

·         Advanced bibliographic searching skills, including extensive knowledge of academic databases, ejournal and ebook platforms

·         Demonstrated ability of working with a diverse patron population

·         Able to work effectively and creatively within a rapidly changing library and college environment

·         Ability to function both as a team member and a team leader

·         Strong project management skills

·         Sense of humor required

Preferred Skills and Experience

·         Experience with API’s and how they integrate into various library products e.g., libapps, LMS, digital repositories, discovery systems etc.

·         Experience supporting web applications utilizing the LAMP stack (Linux, Apache, MySQL, PHP), as well version control tools such as GIT

·         Experience with Voyager ILS, Summon, SerialsSolutions, ILLiad, ARES, Springshare products (e.g., LibGuides, LibCal) and Canvas

·         Experience in AngularJS, Bootstrap and responsive web design

·         A minimum of three years of experience in an academic environment

To Apply:

Email resume and cover letter to humanresources@molloy.edu. Please include position title in the subject line. Or mail to:

Office of Human Resources, Molloy College
1000 Hempstead Ave.
Rockville Centre, NY 11571-5002

 

AN EQUAL OPPORTUNITY EMPLOYER

Women, minorities, persons with disabilities and veterans are encouraged to apply.

 

P/T - Librarian, Bryant Library (NY)

The Bryant Library, in Roslyn, NY, is seeking a Part-time Reference Librarian.


REFERENCE SERVICES 
Part Time Librarian Position Available 

PURPOSE: Seeking a dynamic and experienced librarian to provide the community with the best possible materials, reference, and information services available. 

COVERAGE NEEDED: Mondays – 10am-3pm; Tuesdays - 4pm-9pm & Fridays - 5pm-9pm; Two Saturdays a month and Sundays as needed. 

RESPONSIBILITIES: 
●Provide assistance to patrons with reference and reader’s advisory services through print and digital resources. 
●Provide technology assistance with computers and other digital devices. 
●Responsible for scheduled coverage at the Reference Desk. 
●Assist with collection development. 
●Perform other duties as assigned.

Qualifications: 
●M.L.S. from an A.L.A. accredited school. 
●Prior adult reference services experience in a public library is preferred. 
●Excellent computer and organizational skills as related to libraries is required. 
●Electronic database and Internet searching experience is required. 
●Knowledge of Innovative Interfaces, Inc. (Sierra), our Integrated Library System is a plus. 
●Familiarity with Microsoft Word and Excel is required. 
●Strong written and oral communication skills; ability to form effective working relationships with staff and public is necessary. 
●Commitment to excellent customer service. 

Minimum Starting salary: $32.24 per hour 
We are a member of the New York State Retirement System. This is not a Civil Service position. 

Send Resume by Friday 3/27/20 to Julie Klein, Head of Reference 
Email: jobsref@bryantlibrary.org. ATTENTION: PLEASE DO NOT FAX RESUMES.

Sr Customer Success Manager, Intelligize (NY)

Senior Customer Success Manager – Intelligize and Lexis Securities Mosaic

 

The Senior Customer Success Manager works with the Manager of Customer Success to develop on-boarding for new hires, repeatable processes to create overall team efficiency, act as liaison with Product, Sales, Marketing and Research on new product releases and sales programs. Assists Customer Success Managers in developing soft account management skills to training script. Provide product training to key customers.

Qualifications:

• 3+ years’ experience in customer/client training or 6 years’ experience training customers (preferably with complex legal solutions) 
• Familiarity with Legal sector as a client preferred
• Strong verbal and written communication skills, including the ability to present to an executive-level audience
• Domain expertise in legal processes preferred.  Knowledge of securities/capital markets procedures and forms is preferred
• Adept understanding of law firm and in-house operations and trends affecting the legal marketplace is a plus
• Ability to troubleshoot and resolve service related issues
• Excellent communication and presentation skills
• Strong organizational skills and problem solving

Send cover letter and resume to Sean Coleman at scoleman@intelligize.com. 

LexisNexis Legal & Professional (www.lexisnexis.com) is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes.  As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business. Part of RELX Group plc, LexisNexis Legal & Professional serves customers in more than 100 countries with 10,000 employees worldwide.