P/T - eResources Subscription Support Specialist - Academic Library

Title: E-resources Subscription Support Specialist

Work Location: Home office in New York metropolitan area, must have access to high speed internet

Job Type: Part time during business hours (Up to 20 Hours per week) leading to possibility of full time employment

Years of Experience: 3+ years desirable, will consider less experience for right candidate

Education Level:  Masters Library Science

Career Level:  Academic library experience, knowledge of e-resources including ebooks, e-journals and subscription databases

Salary: $25-36 per hour based on qualifications

 

Job Description
Consortial services organization seeks a dynamic, service-oriented individual to play a key role in supporting consortial e-resource offerings to academic Libraries. Responsibilities will include a leadership role supporting libraries in managing their electronic information resources.

 

Duties

·         Provide subscription support for electronic resources including updating IP address information, setting up trials and gathering usage reports

·         Register and  activate new e-resource titles on behalf of membership

·         Troubleshooting user access problems with vendors

·         Assists in researching subscriber billing and vendor invoicing problems 

·         Assists in maintaining product and price databases

·         Involved in order entry and data processing to vendors

·         Provide subscription pricing for ebooks, e-journals and other consortial services

·         Monitor websites, mailing lists and other sources of information regarding the changes in electronic resource and help educate library staff  on trends associated with electronic resources

·         Create online surveys

·         Conducting webinars to promote new consortial offerings

·         Site visits to libraries in NY metropolitan area

Skills Required

·         General computer skills and proficiency in use of MS Outlook, Excel, and Word

·         Strong written and verbal communications skills

·         Direct experience working with a wide variety of e-resources

·         Knowledge of current trends and emerging technologies related to e-publishing

To apply for this position, please send a cover letter and resume to esub.application@gmail.com.