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Available Positions

Monday, August 23, 2010

P/T - eResources Subscription Support Specialist - Academic Library

Title: E-resources Subscription Support Specialist
Work Location: Home office in New York metropolitan area, must have access to high speed internet
Job Type: Part time during business hours (Up to 20 Hours per week) leading to possibility of full time employment
Years of Experience: 3+ years desirable, will consider less experience for right candidate
Education Level:  Masters Library Science
Career LevelAcademic library experience, knowledge of e-resources including ebooks, e-journals and subscription databases
Salary: $25-36 per hour based on qualifications
Job Description
Consortial services organization seeks a dynamic, service-oriented individual to play a key role in supporting consortial e-resource offerings to academic Libraries. Responsibilities will include a leadership role supporting libraries in managing their electronic information resources.
·         Provide subscription support for electronic resources including updating IP address information, setting up trials and gathering usage reports
·         Register and  activate new e-resource titles on behalf of membership
·         Troubleshooting user access problems with vendors
·         Assists in researching subscriber billing and vendor invoicing problems 
·         Assists in maintaining product and price databases
·         Involved in order entry and data processing to vendors
·         Provide subscription pricing for ebooks, e-journals and other consortial services
·         Monitor websites, mailing lists and other sources of information regarding the changes in electronic resource and help educate library staff  on trends associated with electronic resources
·         Create online surveys
·         Conducting webinars to promote new consortial offerings
·         Site visits to libraries in NY metropolitan area
Skills Required
·         General computer skills and proficiency in use of MS Outlook, Excel, and Word
·         Strong written and verbal communications skills
·         Direct experience working with a wide variety of e-resources
·         Knowledge of current trends and emerging technologies related to e-publishing
To apply for this position, please send a cover letter and resume to