ARF-MSI Knowledge Expert, Advertising Research Foundation (ARF)
October 4, 2021
JOB DESCRIPTION:
TITLE: Knowledge Expert
DEPARTMENT: Research
REPORTS TO: Knowledge Center Director
FLSA: Exempt
EQUIVALENT EXTERNAL TITLE: Business Researcher, Knowledge Specialist, Information Specialist, Reference Librarian
POSITION SUMMARY:
The ARF Knowledge Center provides research and insights to
support ARF and
MSI members
– leading players in the marketing and advertising ecosystem. We require an
experienced business researcher with a strong strategic mindset who can
interpret member questions and provide the most appropriate response for their
needs, from research reports to member connections. The position calls for a
meticulous but creative problem-solver, who is organized but flexible to handle
fast deadlines and last minute requests.
This position is currently remote, but there is a possibility of in-office work required in 2022.
PRIMARY RESPONSIBILITIES:
· Respond to ARF-MSI member research questions by searching for and compiling appropriate content from MSI, ARF, and other sources.
· Coordinate with member account managers and the MSI Chief Knowledge Officer to help make expert connections or engagements when appropriate.
· Become the go-to expert on MSI library content and provide content recommendations.
· Help manage the MSI library – from uploads to tagging.
DESIRED BACKGROUND & SKILLS:
· Minimum 2+ years of experience in business research – ideally related to marketing or advertising.
· MLIS from an ALA-accredited institution OR equivalent professional or academic experience in marketing, advertising, or business research.
· Excellent interpersonal and customer service skills.
· Experience in analyzing secondary data from industry standard sources and providing synthesized reports in a timely manner.
· Strong analytical and creative thinking.
· Ability to manage multiple projects and clients in a timely manner.
If interested, please email your cover letter, resume, and writing sample to mpak@thearf.org Please no phone calls.
