Neighborhood Library Supervisor - Borough Park
Neighborhood Library Supervisor – Flatlands
Under the guidance of the Regional Librarian, the Neighborhood Library Supervisor is responsible for administrative leadership in supervising all aspects of library services at a branch. He/She/They is responsible for developing and maintaining work standards that emphasize customer service, effective communication, and ethical behavior. He/She/They will set goals and priorities, develop and monitor reports, administer projects and evaluate services. He/She/They will serve as the primary branch point person for communicating with Neighborhood Services, other BPL departments and outside agencies.
Responsibilities
- Work collaboratively to ensure continuity in service to the public
- First rater for LIS, LCS, and custodians. Second rater for line librarians and office aides
- Resolve patron complaints and inquiries & makes decisions on waiving fines and fees
- Responsible for branch staffing needs; conduct interviews & make recommendations for hire
- Oversee the development of new and existing branch staff through training and coaching
- Provide direct public service at all service points & the delivery of relevant programs
- Work collaboratively with on-site custodial and safety staff; manage safety of the branch
- Develop an annual branch work plan which includes goals, objectives, measurable outcomes; schedule on-going staff meetings to promote professionalism and teamwork
- Monitor daily and monthly reports (branch budgets, time and leave, circulation, programming statistics, holds, status g, missing & lost, c-fly, long in transit, etc.) and petty cash
- Responsible for collection maintenance and weeding
- Identify emerging trends and new user groups
- Expected to take a share of all shifts, including mornings, late nights, and Saturdays
- Other duties as assigned
Qualifications
- M.L.S. from an ALA accredited library school & Public librarian’s professional certificate issued by the State of New York, required
- A minimum of three years demonstrated supervisory & management experience
- Minimum of three year experience as a librarian in a public library setting
- Excellent interpersonal, oral, and written communication skills
- Demonstrated ability to exercise sound judgment, identify and assess problems and decisively implement appropriate solutions
- Must strive to maintain positive internal and external customer service relationships
- Demonstrate respect and sensitivity for cultural differences and treat people with respect
- Ability to organize, prioritize, and coordinate work efficiently
- Leadership - inspires and motivates others to perform well
- Delegation skills – plan, assign & monitor delegated activities
- Working knowledge of the library’s electronic reference resources and the Internet, Sierra, Web 2.0, and Microsoft Office Applications
- Ability to work collaboratively and on cross-functional teams
- Knowledge of fundamental principles and practices of modern library management
- Involvement in professional organizations
The salary for this position is $63,074 or an advancement increase of $1,686, whichever is greater. This position is in the bargaining unit.
Apply Here: Job Listings at Brooklyn Public Library
